During the installation of an elevator in a certain residential area, the construction party suddenly requested an additional 20% fee due to issues with the foundation and pipelines. Residents had different opinions, conflicts escalated, and even called the police. The elevator shaft stopped halfway, and entering and exiting felt like walking through a construction site.

The approval process is lengthy

A large number of old six or seven story residential buildings do not have elevators, and residents, especially the elderly, have urgent needs. But the approval process involves multiple departments such as planning, housing and construction, and fire protection, and even if there is a consensus, it often takes more than a year. The process is opaque, and the owners have repeatedly inquired, which has dampened their confidence.

Chaotic quotation, asymmetric information

Market enterprises vary greatly, some attract customers at low prices, while others advertise as "all inclusive subsidies" and increase prices layer by layer after signing contracts. According to the 2024 White Paper on the Installation of Elevators in Old Residential Areas, 61% of residents have encountered issues such as vague pricing, additional charges, or lack of maintenance.

Difficulty in coordinating neighborly relationships

Elevator shafts are usually built on one side, with lower level residents experiencing limited lighting and increased noise but benefiting less, while high-rise residents benefit more. The imbalance of interests has led to frequent conflicts, and many projects have been put on hold as a result.

There are many hidden dangers in the absence of after-sales service

Even after installation is completed, maintenance is often lacking due to the evacuation of the construction party. Within six months, power outages, lax door closures, and inaccurate floor positioning have become new hidden dangers.

Full lifecycle plan

The industry calls for responsible service providers: integrated approval, design, construction, and maintenance; Transparent contract price, with additional fees listed in advance; Establish a dedicated team to mediate neighborhood conflicts; Introduce intelligent monitoring and emergency systems to ensure long-term safety.

Not just machines

Elevators are about convenience and dignity. In the next decade, installing elevators is an irreversible trend, and whoever can truly solve the "pain points" will win the market.