A Negative Example Of Hospital Elevator Procurement

2025-08-06

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The newly built medical comprehensive building has been in use for less than half a year, and the bed elevator frequently malfunctions: slow operation, control failure, long opening and closing time, and even the risk of patients being trapped on the floor. Elevators not only fail to improve efficiency, but also become the biggest hidden danger in emergency situations.

Neglecting professional standards

Three years ago, when bidding, the hospital only considered price and delivery speed. Although the winning brand was compliant, it did not meet the special needs of medical elevators. The five major problems pointed out in the "Blue Book of Medical Facility Operation and Maintenance" - lack of emergency power supply, poor compatibility, lack of priority functions, lagging after-sales service, and superficial acceptance - have almost all appeared. The length of the elevator car is insufficient, and the hospital bed cannot be directly pushed forward; Without the "first aid priority" function, medical staff often compete with visitors for access; The system cannot access the information platform, and the elevator cannot be remotely dispatched.

Procurement blind spots

Although the hospital publicly tendered according to the process, it lacked clinical representatives and professional consultants, and ultimately only "bought an elevator" rather than a system related to life safety. Research shows that the failure rate of hospital elevators is 2.8 times that of office buildings, and the core reason is the non specialization of the procurement process.

Remediation and Cost

Afterwards, the hospital had to spend a huge amount of money on renovation: expanding the elevator car, optimizing control, and setting up a dedicated emergency passage. However, the chaos during the renovation period, patient dissatisfaction, and the limitation of "Party A's own responsibility" in the contract terms have made the hospital passively bear the risks.

Elevator is the lifeline

Although these elevators comply with the "General Elevator" standard, they do not meet the "Technical Conditions for Medical Elevators" and "Design Code for Medical Buildings". It has been proven that 'qualified' does not necessarily mean 'applicable'. In hospitals, elevators are not only a means of transportation, but also a passage of life. If procurement only focuses on price and delivery time, it will eventually bury systemic risks.


A Negative Example Of Hospital Elevator Procurement 

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