During a shopping festival in a large supermarket, the sightseeing elevator suddenly stopped operating during peak hours, accompanied by piercing alarms. Customers pushing their shopping carts almost lost their balance, and the scene was chaotic for a while. After the investigation, it was found that this elevator was originally purchased as a dual-use model of "sightseeing and freight", only to save the budget, but ignored the fundamental differences in safety, durability and comfort between the sightseeing elevator and the freight elevator.

Potential hazards of mixed functionality

Sightseeing elevators emphasize comfort and glass views, while freight elevators focus on reinforced steel plate structures, impact resistance, and safety protection. Using sightseeing elevators as freight not only accelerates the wear and tear of core components such as traction machines and guide rails, but also sacrifices ride comfort. Once the goods slide, the risk increases sharply.

Three major misjudgments in the procurement phase

Firstly, some property owners rely solely on promotional materials from suppliers and lack third-party professional audits, resulting in a disconnect between technical parameters and actual needs; Secondly, during peak holidays, the huge inertia formed by the combination of shopping carts and foot traffic is often underestimated; Finally, neglecting maintenance costs, mixed elevator components wear out faster, require frequent repairs and longer downtime, and the initial budget savings are quickly offset by high maintenance costs.

High costs and compromised customer experience

A survey shows that 72% of mixed use elevators need to replace core components within three years, with maintenance costs 40% higher than single use elevators. Nearly 30% of customers complain about a decrease in comfort and safety. This not only affects the riding experience, but also damages the reputation and safety credibility of the mall in the long run.

Direction for improvement

Successful cases have shown that setting up independent sightseeing elevators and freight elevators can not only ensure aesthetics and comfort, but also improve freight efficiency and durability; During the design phase, simulate holiday passenger flow and logistics through software, and allocate speed and quantity reasonably; Only by signing long-term maintenance contracts can we truly achieve safe, stable, and cost-effective operations.