PRIVACY POLICY
[FUJI space Elevator Co., Ltd.]
[2024/11/30]
Introduction
At FUJI space Elevator, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you interact with us through our Facebook page or other online platforms, including when you provide details to request elevator product information, quotations, or project collaboration. By using our services or providing your information, you consent to the practices described in this policy.
1. What Information We Collect
We may collect the following types of information when you engage with us:
Personal Information:
Contact details: WhatsApp number, email address, phone number, name, or job title (provided via Facebook messages or inquiry forms).
Business information: Company name, industry (e.g., construction, property management), or project details (if shared to tailor elevator solutions).
Technical Information:
Device data: IP address, browser type, operating system, or device model (collected automatically via Facebook or our website).
Interaction data: Content of inquiries (e.g., requests for product specs, pricing, or after-sales support), timestamps, or message history.
2. How We Use Your Information
We use your information exclusively for legitimate business purposes related to our elevator products and services, including:
Processing Inquiries: Responding to your questions about elevator models, technical specifications, or project collaboration.
Providing Services: Sharing product catalogs, quotations, technical documents, or order updates (e.g., production timelines, delivery status).
Improving Services: Analyzing inquiry patterns to enhance our product offerings, customer support, or marketing (e.g., sending relevant industry news or new product alerts via WhatsApp, with your consent).
Compliance: Meeting legal or regulatory requirements (e.g., verifying business legitimacy for export compliance).
3. How We Store and Secure Your Information
Storage Location: Your information is stored on secure servers owned or managed by FUJI space Elevator.
Security Measures: We implement industry-standard safeguards, including encryption (for data in transit and at rest), access controls, and regular security audits, to protect your information from unauthorized access, loss, or misuse.
Retention Period: We retain your information only for as long as necessary to fulfill the purpose for which it was collected (e.g., 2 years after project completion for after-sales support records) or as required by law.
4. How We Share Your Information
We may share your information in the following limited circumstances:
With Service Providers: To process your inquiries (e.g., IT vendors hosting our website, logistics partners for delivery coordination), provided they agree to keep your information confidential and use it only for our specified purposes.
For Legal Reasons: If required by law, court order, or regulatory authority (e.g., customs authorities for export documentation).
With Your Consent: We will not share your information with third parties for marketing purposes unless you explicitly opt in (e.g., subscribing to our newsletter).
5. Your Rights Regarding Your Information
Under applicable data protection laws (e.g., GDPR, CCPA), you have the right to:
Access: Request a copy of the personal information we hold about you.
Correct: Ask us to update or correct inaccurate information.
Delete: Request deletion of your information (where legally permissible and no longer needed for our business purposes).
Withdraw Consent: Opt out of future communications (e.g., reply “STOP” to WhatsApp messages or unsubscribe from emails).
Object: Object to processing if it is based on legitimate interests (e.g., marketing).
To exercise these rights, please contact us at [[email protected]] with a detailed request. We will respond within 30 as required by law.
6. International Transfers
If you are located outside China, your information may be transferred to countries with different data protection laws (e.g., the EU, U.S.). We ensure such transfers are protected by adequate safeguards (e.g., Standard Contractual Clauses under GDPR) to maintain your data rights.
7. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our business practices or legal requirements. Updates will be posted on our website and, where required, notified to you via email or WhatsApp. Please review this policy regularly.
8. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact:
Email: [[email protected]]
Phone: [+86-138575671821]
[FUJI space Elevator Co., Ltd.]
Shaw Huang, Vice-general Manager