At 7 o'clock in the morning, Ms. Lin walked into the elevator hall. One elevator had been suspended for half a month, while the other had a harsh vibration, a musty smell, and peeling panels. Such scenes are not uncommon throughout the country. According to data from a certain property, the average annual failure rate of 200 residential areas is 17.3%, with six causes of component aging.

The dilemma of procurement

Mr. Zhang, as the representative of the property owners, went through a six-month tug of war to replace the elevators in the newly delivered community. A manufacturer with a quote of 1.8 million yuan impersonates "German technology" through branding, while a contract of 1.5 million yuan hides maintenance traps. In the end, the owners chose the most expensive plan because 'the expensive one is the good one'.

Three major misconceptions

Experts point out that there are three common misconceptions in procurement:

Brand superstition: The so-called imported elevators have an import rate of less than 30% for key components.

Neglecting maintenance: Procurement costs only account for 30% of the lifecycle, and later maintenance can reach 70%, but they are often overlooked.

Technology myth: Intelligent monitoring and IoT elevators have been excessively promoted, resulting in higher failure rates for some intelligent models.

New exploration of intelligence

A residential area in Hangzhou has introduced third-party testing, requiring manufacturers to disclose three-year fault data and link maintenance costs to failure rates. The final choice of elevator, although not the lowest price, achieved a modular design that reduced the total cost by 23% over five years and increased maintenance efficiency by 40%.

The future of elevators

Experts believe that future procurement should focus on three points: security redundancy, full lifecycle cost, and digital services. After the replacement of the elevator in Ms. Lin's community, it can not only monitor the operating status in real time, but also automatically adjust the temperature. She sighed, "What we need is not the most expensive elevator, but a real solution to the problem.

Today, elevators have become the benchmark of urban civilization. The industry is shifting from "competing for scale" to "comparing quality", and consumers are also shifting from "looking at price" to "valuing value". Only truly user centered enterprises can win this protracted battle of vertical transportation.