Elevator management guide

01 Daily management of elevators

1. Inspect the elevator's operating condition at least once daily. Check if the elevator runs smoothly, and look for any unusual noises or vibrations; test whether the emergency alarm system, alarm bell, and intercom system in the car are functioning properly; confirm that floor buttons, lighting, ventilation systems, and surveillance cameras are all in good working order; check if the door opening and closing are smooth, and ensure there are no foreign objects jamming the door gaps.

2. Check whether there is water and debris at the bottom of the elevator shaft every week to ensure that the drainage system is normal; test the fire forced landing function (whether the elevator can automatically return to the base station and open the door).

3. Record the inspection situation, stop using it immediately and contact the maintenance unit if any abnormality is found.

4. Clean the elevator car, buttons, handrails and other high-frequency contact parts daily, and disinfect regularly.

5. Keep the elevator ventilated to avoid odor.

6. Post "Elevator Safety Use Instructions" to prohibit dangerous behaviors such as overloading, forcing door opening and jumping.

7. Remind users not to use the elevator to transport inflammable and explosive articles.

02 Maintenance management

1. Entrust a qualified elevator maintenance unit, sign a contract to clarify the responsibilities, carry out maintenance at least once every 15 days according to the legal requirements, and indicate the recent elevator maintenance records in a prominent position of the elevator.

2. The technical personnel of the maintenance unit shall obtain corresponding qualifications in accordance with the relevant provisions of the state before engaging in related work.

3. Maintenance Content: Lubricate components, inspect the braking system, test safety devices, etc. For example, check the traction machine and wire rope wear, adjust the brake clearance; clean the guide rail oil stains, replenish lubricating oil. Test the control cabinet relays and contactor contacts, calibrate the leveling accuracy; inspect the inverter cooling system to prevent overheating faults, etc.

4. Cooperate with the regulatory authorities to complete the annual inspection of elevators, ensure that the "Special Equipment Use Mark" is valid and posted for public notice.

5. After receiving the fault report, stop using it immediately and set up a warning sign to notify the maintenance unit for repair.

6. After repair, it should be tested and run normally before being reactivated.

7. For elevators that have been in use for more than 15 years, entrust a third party to conduct safety assessment (such as vibration test, door system durability analysis) and make overhaul or replacement plan.

8. Energy saving management: Reasonable setting of operation time to reduce empty load energy consumption.

03 Safety inspection and supervision

1. The joint maintenance unit shall conduct in-depth inspection of key components such as wire rope, brake and speed limiter.

2. Strengthen inspection before holidays to ensure safe operation during peak periods.

3. Stop overloading, electric vehicles entering the ladder and other violations through monitoring or inspection, and publicize warnings when necessary.

4. Establish an "elevator safety hazard ledger", classify the problems (general/major), and specify the rectification time limit.

5. Major hidden dangers (such as broken steel wire rope, brake failure) shall stop the ladder immediately and report to the market supervision department for record.

04 Emergency management

1. Formulate emergency plans for elevator power failure, trapped people and faults, and clarify the rescue process and responsible persons.

2. Keep the 24-hour duty phone open, and publicize the emergency contact information (such as maintenance phone number and property rescue phone number).

3. Non-professionals are prohibited from forcing the door to rescue.

4. Organize at least one elevator rescue drill every six months to improve the coordination ability between property management and maintenance.

5. Procedures for handling elevator emergencies reported by the elevator management unit: (1) Upon discovering an emergency in the elevator under their management or receiving a distress signal, on-duty personnel should immediately notify professional staff from their unit to arrive at the scene and simultaneously inform the elevator maintenance and repair unit. (2) On-duty personnel should use the communication intercom system provided by the elevator or other feasible methods to inform passengers trapped inside the elevator compartment of what they should pay attention to. (3) On-duty personnel should determine the location of the floor where the elevator is stopped, the number of people trapped, whether there are patients or other hazardous factors, and report any emergencies to relevant departments and units immediately. (4) After professional personnel from the elevator management unit arrive at the scene, they may first implement rescue procedures. If self-rescue is difficult, they should cooperate with the elevator maintenance and repair unit to carry out the rescue.

6. When passengers are trapped in the elevator car, the management unit of the elevator should follow these rescue procedures:

(1) Upon arrival at the scene, rescue professionals should first determine the position of the elevator car before proceeding with the rescue. 

(2) If the elevator car is more than 0.5 meters above or below the floor level, the car should first be rescued using the winding mechanism, then the following procedures should be followed:

 a. Determine the location of the elevator car;

 b. Turn off the main power supply of the elevator; 

c. Use the emergency key to open the lobby door and the car door; 

d. Guide passengers out of the car to prevent injuries; 

e. Re-close the lobby door and the car door;

 f. Place a sign at the elevator entrance and exit indicating that the elevator is inoperable.

7. Post-incident handling by elevator management units:

 (1) In the event of serious injury to passengers, an emergency report should be made according to the accident reporting procedure.

 (2) Gather information from passengers about the incident, investigate the cause of the elevator malfunction, and assist in relevant evidence collection.

 (3) If the incident is due to an elevator malfunction, urge the maintenance and repair unit to inspect and fix it as soon as possible.

 (4) Promptly submit reports on the malfunction and accident to relevant departments.

05 User safety education

1. Popularize elevator safety knowledge through bulletin boards, groups and manuals (such as pressing the alarm bell in case of failure and do not pry the door).

2. Conduct elevator safety training for new owners.

06 Archive management

1. Keep elevator factory data, installation acceptance records, maintenance contract, annual inspection report, etc.

2. Maintenance records and fault handling records shall be archived for at least 2 years.